TubeSpanner Support

Yes, you can!   Select the “edit” function on your chosen project. This gives you the ability to edit all the elements of the project, such as adding a ne...

Yes, you can!   When editing a comment, simply add the smart text [comment:author] to your reply text, this will then find the commenter’s name and enter ...

When customising a comment, use the text box to write your response.   If you would like to use interchangeable words, they need to be enclosed in { } bra...

Yes of course.   You can either choose to type a specific reply each time, or you have the option to save your most commonly used responses to save time. ...

On the “Comment” section, you will be able to see a list of the comments you have received, and against which video they have been posted.   By using the ...

When looking in the “Video Report” section, you can click on the video’s score to see a pop-up checklist highlighting areas of potential improvement. So...

You can use TubeSpanner's social media sharing features to promote and automatically share your content across your social media feeds. Content can ...

To cancel your TubeSpanner subscription you will first need to login to your account at app.tubespanner.com/dashboard From the left-hand menu select ...

  At this time TubeSpanner does not have a system for downloading invoices.  We would advise that you download the invoice provided by Paypal or your bank f...

To update your TubeSpanner account information you will first need to login to your account at app.tubespanner.com/dashboard From the left-hand menu se...