Dashboard FAQs

Can I have multiple YouTube channels on TubeSpanner?
Yes, you can! Creators with an Agency level subscription can access the drop-down from the dashboard to switch between channels quickly and easily.
Sat, 11 Jun, 2022 at 2:30 PM
How do I add social media accounts to TubeSpanner?
Depending on your account level you can add social media accounts and video platforms to TubeSpanner. Free users can add 1, increasing to 5 and 30 for C...
Fri, 27 May, 2022 at 2:05 PM
Am I able to re-run the guided tutorial?
Absolutely! Simply click the link in the top right-hand corner of any page with the tutorial to run through how best to use TubeSpanner for a given feat...
Fri, 27 May, 2022 at 11:51 AM
How do I add my YouTube channel to Tube Spanner?
You can add your YouTube, TikTok or Instagram channel to TubeSpanner from the 'Connected accounts' page. Click on the 'My account' link ...
Wed, 28 Jun, 2023 at 3:22 PM
How do I start a new project, write a new script or add a new asset?
Depending on your account level, from the main dashboard page, there are quick link buttons for all of these functions. For everything else there is the...
Fri, 27 May, 2022 at 9:29 PM
Can I use the trending topics to create a script?
Yes, you can! On the “Trending Topics” page, if you see a headline you would like to cover, simply click the “Create” option, this will take you to the scr...
Fri, 27 May, 2022 at 9:30 PM
Error 400: admin_policy_enforced when trying to connect a brand account.
Issue Error 400: admin_policy_enforced is returned when connecting a brand account to TubeSpanner. Solution The error message when trying to sign in...
Wed, 28 Jun, 2023 at 3:26 PM